TCM & Acupuncture Treatment FAQs

FREQUENTLY ASKED QUESTIONS
Traditional Chinese Medicine FAQ
Learn more about Traditional Chinese Medicine (TCM), acupuncture, Chinese herbal medicine, and the educational philosophy taught at the University of East-West Medicine.
What is Traditional Chinese Medicine?
Traditional Chinese Medicine (TCM) is one of the world’s oldest continuously practiced systems of healthcare. It includes acupuncture, Chinese herbal medicine, Tuina therapy, Tai Chi, Qigong, nutrition, and lifestyle guidance. TCM emphasizes whole-person care and seeks to support health by considering the relationship between body, mind, lifestyle, and environment.
Learn more about Traditional Chinese Medicine →
What conditions is Traditional Chinese Medicine commonly used for?
Traditional Chinese Medicine is commonly used as part of an integrative approach to health and wellness. People may seek acupuncture and Chinese Medicine for concerns such as pain management, stress, sleep quality, digestive health, women’s health, and overall wellness. Treatment recommendations vary depending on each individual’s health condition and should be discussed with a qualified healthcare professional.
How does Chinese Herbal Medicine work?
Chinese Herbal Medicine uses carefully selected herbal formulas that have been developed through centuries of clinical practice. Practitioners customize formulas based on each patient’s individual presentation and treatment goals. Herbal medicine is often used alongside acupuncture as part of a comprehensive treatment plan.
Is acupuncture safe?
When performed by appropriately trained and licensed practitioners, acupuncture is generally considered safe. At the UEWM Teaching Clinic, only sterile, single-use disposable needles are used.
Patients should always inform their practitioner about their medical history, medications, implanted medical devices, pregnancy, or any other health concerns before beginning treatment.
Who may benefit from Traditional Chinese Medicine?
People seek Traditional Chinese Medicine for many different reasons, including wellness, preventive care, healthy aging, stress management, and support alongside conventional healthcare. Individual results vary, and treatment plans are personalized according to each patient’s needs and health goals.
How does acupuncture work?
Traditional Chinese Medicine describes acupuncture as supporting the balanced flow of Qi through pathways known as meridians. Contemporary research also explores how acupuncture may influence the nervous system, circulation, and other physiological processes. Ongoing scientific research continues to investigate these mechanisms and their role in healthcare.
Does acupuncture hurt?
Most patients experience little or no discomfort during acupuncture treatment. The needles used are extremely thin—much finer than those used for injections. Some people notice sensations such as warmth, tingling, heaviness, or mild pressure around the acupuncture point, which are commonly reported during treatment.
Where can I learn more?
Visit our News & Events section and educational resources to learn more about Traditional Chinese Medicine, acupuncture research, community programs, and upcoming university activities.
Interested in Learning More?
Whether you are considering becoming a healthcare professional or simply want to better understand Traditional Chinese Medicine, the University of East-West Medicine offers academic programs, clinical education, and community resources to help you explore integrative healthcare.

PATIENT INFORMATION
UEWM Clinic Frequently Asked Questions
Preparing for your first visit? Below are answers to some of the questions patients ask most often before visiting the University of East-West Medicine clinics.
What should I expect during my first visit?
During your first appointment you will complete a patient information form and health history. If available, please bring previous medical records, laboratory results, imaging reports, and a list of your current medications or supplements.
How long are appointments?
Initial appointments generally last approximately 60–90 minutes. Follow-up visits typically last 40–60 minutes, depending on the treatment plan and individual needs.
What happens during treatment?
Your practitioner will review your health history, discuss your concerns and goals, and perform an appropriate assessment. Depending on your individual needs, treatment may include acupuncture, herbal medicine recommendations, lifestyle guidance, or other Traditional Chinese Medicine therapies.
When acupuncture is recommended, sterile, single-use disposable needles are gently placed at carefully selected points and generally remain in place for approximately 20 minutes.
How many treatments will I need?
Every patient is unique. The number and frequency of treatments depend on your health condition, goals, and individual response to care. Your practitioner will discuss a personalized treatment plan and monitor your progress throughout your care.
What services are available?
- Acupuncture
- Chinese Herbal Medicine
- Nutritional Consultation
- Tuina & Therapeutic Massage
- Lifestyle & Wellness Guidance
Who provides treatment?
UEWM practitioners receive extensive education in Traditional Chinese Medicine, acupuncture, and related biomedical sciences. Licensed acupuncturists are licensed by the California Acupuncture Board, while supervised student interns provide care within the Teaching Clinic under faculty oversight.
Can I receive medical advice over the phone?
No. For your safety, healthcare recommendations require an in-person evaluation. Practitioners cannot provide individualized medical advice or prescribe herbal formulas without first conducting an appropriate consultation.
Can I request treatment without student interns?
Yes. Patients who prefer treatment exclusively by a licensed practitioner may schedule an appointment with the
UEWM Specialist Clinic
.
Patients who choose the Teaching Clinic receive care from qualified student interns working under the direct supervision of experienced licensed faculty practitioners.
Do you accept insurance?
UEWM works with many insurance providers. Coverage varies by individual plan, so patients should verify their acupuncture and complementary healthcare benefits directly with their insurance company before their appointment.
Where is the clinic located?
University of East-West Medicine
595 Lawrence Expressway
Sunnyvale, California 94085
Is parking available?
Yes. Complimentary on-site parking is available for patients and visitors.
Questions?
If you have additional questions about appointments, treatments, insurance, or our clinics, our team is happy to assist you.
